Server administration

We know a lot about servers and know a lot about CS-Cart and Multi-Vendor platforms. Even more we know how to make sure that your online store is working as quickly and minimally as possible on the server.

Server admin services

Configuring a dedicated server

We will help you to select and configure the server as efficiently as possible.

Acceleration of the dedicated server

We will carry out the diagnostics and make the necessary adjustments for maximum speed and minimum loads.

Dedicated server support

We will ensure the uninterrupted operation of the server, connect monitoring and support 24/7. We work according to Service Level Agreement..

Acceleration of the virtual server

We will diagnose virtual servers, contact support for hosting, make the necessary settings for maximum efficiency.

Technologies used

Web servers and balancers

  • Apache
  • HAProxy
  • NGINX

Databases and brokers

  • ElasticSearch
  • InfluxDB
  • Kafka
  • MySQL
  • PostgreSQL
  • Redis
  • Zookeeper

Hypervisors and containers

  • Docker
  • Docker Swarm
  • OpenVZ
  • Qemu/KVM
  • Vagrant
  • VirtualBox
  • Xen

Visualization and metrics collectors

  • Filebeat
  • Flume
  • Grafana
  • Kibana
  • Logstash
  • Zabbix

Development tools

  • Capistrano
  • Git
  • Jenkins
  • Makefile
  • Packer
  • PHP
  • Python
  • Shell
  • Yandex Tank
  • jMeter

Infrastructure software

  • Amavis
  • BIND
  • Bacula
  • DHCP
  • Dovecot
  • EJabberd
  • IPSec
  • OpenDKIM
  • OpenLDAP
  • OpenSSL
  • Postfix
  • Samba

Cloud Providers

  • Amazon AWS
  • Google Cloud
  • Microsoft Azure
  • Otto
  • Terraform

Configuration Management

  • Ansible
  • SaltStack
Service Level Agreement

SLA-1

Inaccessibility of the server, excessive load on server resources and other problems that affect the possibility of full-featured server use by the customer. The perpetrator responds to problems of the SLA-1 class within 15 minutes after receiving information about the occurrence of the problem.

SLA-2

Problems related to the hardware of the server and (or) other services of third parties related to the server, including the services of Internet providers. The Contractor responds to problems of the SLA-2 class within 30 minutes after receiving information about the occurrence of the problem, provided that the performer is granted access to such hardware and / or services of third parties.

SLA-3

Problems caused by the actions of employees and other persons of the customer, including problems caused by improper use, damage or changes in the configuration of the server or software. The perpetrator responds to problems of the SLA-3 class within 60 minutes after receiving information about the occurrence of such a problem. The parties acknowledge that the contractor spends no more than 4 hours per month to solve the problems of the SLA-3 class.

SLA-4

Problems that are not directly related to the server. These problems relate to the technical administration of the server, including configuration, configuring changes to the operating system, and configuring the hardware. The perpetrator responds to problems of the SLA-4 class within 1 working day after receiving information about the occurrence of the problem. The parties acknowledge that the contractor spends no more than 4 hours per month to solve problems of the SLA-4 class.

Do you want your website to fly?