We’ll answer any question, help you with and set up all CS-Cart features.

We fix bugs fast to minimize the downtime of your project.

1-2 hours

Average response time

2-3 business days

Average resolve time

2600+

Issues successfully fixed

10 years

CS-Cart project support

When Required?

CHECKING THE WEBSITE FOR ERRORS

It is important not only to fix the bugs at the right time, but to prevent them from occurring in the future.

SETTINGS UP ADD-ONS AND LAYOUTS

We will help by setting up new add-ons so you don’t waste time on reviewing the documents.

EXPLAINING THE PRODUCT FEATURES

If CS-Cart documentation is not enough, we’ll provide assistance for any product queries.

FIXING BUGS

We’ll correct hiccups and shortcomings for the best site usability.

QUESTIONS ABOUT ECOMMERCE

Answers on questions about ecommerce or CS-Cart are more accurate because they are answered by experts.

We’ll solve any issue


Technical Support Workflow

01
You can make a request by 2 ways:
02
Customer support specialists will estimate answers with credits
  • Credits are internal unit of time taken to help a client
03
After researching a problem, the support specialist gives a comprehensive answer

Buy a credits package in the

Turnkey Service Packages

Be assured of the every solution quality with Cart-Power

Incident

When there’s an emergency

  • We’ll carry out analysis and logging to investigate the problem.
  • We’ll examine and resolve addons conflicts.
  • We’ll adapt the addon with external services.
  • We’ll tell you how the addon works and help with setup.
Examination

When the cause of the problem is unknown

  • We’ll investigate problems with the operation of third-party addons.
  • We’ll study problems in the operation of a store or marketplace.
  • We’ll find and eliminate errors.

 

Premium support

When you need comprehensive care

  • We’ll install and configure addons.
  • We’ll investigate and resolve conflicts with other addons.
  • We’ll log and debug the operation of the addons.
  • We’ll adapt addons to your website.
  • We’ll answer any questions.
  • Up to 4 hours of add-on custom development for each month of a paid subscription (can only be used during the subscription period).
  • 50% discount on Cart-Power addons (compatible with version 4.10+).
  • Upgrade subscription prolongation for all add-ons assigned to the specified domain for the duration of the Premium subscription.
1 month
$ 260
3 month
$ 750
6 month
$ 1400
1 year
$ 2500

Reviews About Us

Your Trusted Partner in any situation!

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